One of our key aims has always been to help Local Authority SEND teams achieve efficiency and meet their statutory deadlines. We do this by offering complete flexibility and a quick turnaround of both individual draft EHC plans, using our Five Working Day Guaranteed Delivery, and large batches of plans.
We were delighted with our statistics for 2018-19, which showed that 94.1% of all standard work was returned within three working days. On average, draft plans were returned to our customers in 1.8 days!
We are hugely proud of our amazing team of writers and our super-efficient admin staff, who have enabled us to achieve over and above our targets month on month across 2018-19.
We remain committed to delivering a valuable and efficient service for our customers over the coming year, to enable them to continue to make a positive difference to children and young people with SEND, and to hopefully receive more feedback like the following: