The Company

Vision

To enhance the efficiency of Local Authorities so that they can make a positive difference to children and young people with special educational needs and disabilities.

Mission

TO ENABLE THE PRODUCTION OF HIGH-QUALITY DOCUMENTS

As the largest and longest established SEN document writing company in the UK, our mission is to provide consistently high-quality writing support to Local Authorities. Our writers undergo our intensive one-to-one training programme and we devote significant resources to quality assurance procedures, in order to ensure our draft EHC plans reflect the professional advice provided, are compliant with the Code of Practice and are in line with current best practice in plan writing. We are also consistently re-evaluating our systems and strive to stay at the forefront of data compliance and security.

TO HELP ACHIEVE EFFICIENCY

Writing an EHC plan is a specialised task, but it is also time-consuming; we are here to ensure that no case officer ever has to make the decision to stay at their desks ploughing through paperwork, rather than spending time directly supporting children and young people. More case worker time to spend on the frontline means better involvement of children, young people and families throughout the process and also results in better quality assessment advice, through increased engagement with schools and other professionals. Our flexibility and Five Working Day Guaranteed Delivery means that the Local Authority can adapt more easily to fluctuating workloads, safe in the knowledge that we will return draft plans swiftly so that they can meet the required deadlines.

TO COLLABORATE WITH OTHERS TO MAKE A DIFFERENCE

We believe that collaborating and working together can make a difference. Our long history of working together with over half of the LAs in the country allows us to share good practice and offer valuable advice and support for all aspects of plan production. We are also committed to the wellbeing of our staff and provide a flexible and supportive working environment.

Our Key Values

Expertise

We are committed to maintaining, developing and sharing a high level of knowledge and skill in the field of EHC plan writing through collaboration with local authorities and SEN experts.

Flexibility

We strive to accommodate the needs of our staff and customers to enable us to ensure the wellbeing of our team and provide the best service possible to Local Authorities.

Value

We deliver a service that is both cost efficient and time efficient, to help Local Authorities meet deadlines and gain maximum value from resources available.