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TESTIMONIALS

EHCP WRITING / QUALITY ASSURANCE SERVICES

My experience of Enhance is that they offer a responsive and effective service. They are personable, prompt, follow local QA frameworks for the commissioning LA and offer a very professional service. We have received compliments from professionals and families who have been in receipt of a plan produced by the Enhance team.

We have found Enhance to be very responsive and flexible in approach, offering sensible solutions to initial set up queries to ensure customer satisfaction. The quality assurance built into the service provided is excellent.

HEAD OF STATUTORY SEND

We would like to thank you for the writing support you have provided […] From speaking to our service department I know they have been greatly appreciative of all of your work.

DEVELOPMENT & COMMISSIONING MANAGER

Just to say thank you as always for such an excellent, professional and speedy service.

TEAM LEADER

Thank you for your work so far. It is proving very positive.

COUNTY LEAD FOR SEN SERVICE

The writing of X’s plan was excellent and exactly in line with what is deemed as best practice within [X Local Authority].

LOCAL AUTHORITY SEND TEAM

Thanks for the drafts – so far I am very impressed with them

LA SEN QUALITY AND COMPLIANCE MANAGER

Great to partner with you on this [EHCP template redesign]. Your specialist advice is most appreciated.

STRATEGY AND COMMISSIONING MANAGER

I received X’s EHCP back yesterday and the EP went WILD for it – she said it was perfect and fantastic!

EHCP CO-ORDINATOR

We would like to thank you for all of your hard work & support in helping us deliver our service effectively.

LA SEND TEAM

Thank you for your help, support and also working in partnership with me this year. I look forward to more of the same, next year.

LA CASE WORKER

Thank you for your help as usual. I understand that the demand for your service is huge and that’s why I’m even more grateful. We could not do all that we do without your help and support. No one ever says it enough, so BIG THANK YOU!

LA SEND TEAM

The EHCPs sent are of very good quality and very little has to be amended. Your comments are also very helpful in obtaining further information from schools.

LA SEND TEAM

I know you and your team will do your best because you have never let us down and I for one, really appreciate that effort.

LA SEND TEAM

We love the service […] Your brilliant [Good Practice Resource Pack] guide has been most helpful.

LA SEND TEAM

In response to their quarterly Quality Audit report, one Local Authority said they found it “a useful resource” and were also “incredibly pleased with the service”. Two other authorities said that these reports were “very helpful” and another stated they were “really impressed” with their QA report.

LA SEND TEAMS

Can I just say thank you…You were incredibly efficient, reliable and responsive – and that was invaluable in such a pressured timeframe. Thank you.

LA SEND TEAM

Thank you very much; it’s very reassuring to know that you appreciate the feedback and are supportive in your response. I have certainly always had a positive experience when communicating with all staff from Enhance and this is a credit to the team.

LA SEND TEAM

Following spending some time in discussion with one of our customers about their new EHCP template format:
“The feedback is really positive. Many thanks to your staff for their work.”

LA SEND TEAM

I just wanted to send an email thanking you for the turnaround of XXX’s EHCP. It was an absolute joy to read the plan with the new wording and took me literally 5 minutes to share the draft.

Education, Health and Care Co-ordinator

EHCP ONLINE TRAINING & GUIDANCE

As part of the resolutions team I will be dealing with complaints about the EHC process so it helpful to understand how they are written and reviewed.

HERTFORDSHIRE SEND RESOLUTIONS TEAM

I will be able to use my knowledge gained in this course to better understand the processes, the breakdown of a plan and to be able to use this knowledge to effectively write or amend a plan.

HERTFORDSHIRE SEND TEAM

Just joined the Family Services team and this training has made me feel very prepared for the role!

SUFFOLK FAMILY SERVICES TEAM

I am already applying this knowledge, but I will now be more confident in challenging professionals where the advice they have provided does not follow statutory guidance e.g. outcomes not SMART and provision not detailed, specific or quantified.

NEWHAM SEND TEAM

All new starters in the SEND team are requested to complete the Fundamentals of Writing EHC Plans training to give them a solid foundation in their understanding of EHC plans. The Enhance training works them through explaining what must be included in each section of the plan, stresses the importance of key links between provision and need, and makes clear reference to the requirement for plans to be person centred through a visible golden thread. The fundamentals of plan writing training closely aligns with the SEND Code of Practice, and provides useful PDFs which can be saved to computers for future reference, long after the e learning has ended.

CATHERINE BIRD, SOMERSET COUNTY COUNCIL

[The course] has really proved helpful and our new member of staff was very quickly up and running writing plans after doing this training.

LEAD FAMILY SERVICES CO-ORDINATOR, SUFFOLK

The course is very helpful and provides in-depth detail and understanding of the EHCP process and how to write an EHCP.

LA SEND TEAM

Rated the quality of the learning material within the training courses undertaken “excellent” and would consider purchasing further online training courses from Enhance EHC.

LA SEND QUALITY DEVELOPMENT OFFICER, SUFFOLK COUNTY COUNCIL

I [now] have a much more stable and detailed understanding of the plan writing process.

LA SEND TEAM

NB: We do not include the names of our customers on this page as we respect their right to confidentiality. However, we are always happy to provide the names of our customers for you to talk to, when you are interested in using the service.